Report an issue

The quickest way is WhatsApp. Every message becomes a numbered ticket you can track on this site.

  1. 1

    Open WhatsApp

    Message the ComplexPulse number on the poster in the lift or at the gate.

  2. 2

    Send JOIN SUNBIRD

    Only needed the first time, so we know which complex you live in.

  3. 3

    Describe the problem

    Say where it is and add a photo if you can. You'll get a ticket number back straight away.

Burst pipe, fire or break-in? Don't wait for a ticket. See the emergency numbers.